TERMS AND CONDITIONS
The agreement that
guides our network
Last updated: May 19, 2026
Acceptance of Terms
These Terms and Conditions ("Terms") govern access to and use of the website, membership program, matchmaking services, introductions, events, communications, and related services (collectively, the "Services") offered by BRIEFLY S.L. (NIF ES B75413047), trading as Velin Privé ("Company," "we," "us," or "our"). By accessing the website, submitting an application, creating a profile, purchasing a membership, attending an event, or otherwise using the Services, you agree to be bound by these Terms and by the Privacy Policy, which is incorporated by reference.
If you do not agree to these Terms, including the dispute resolution and arbitration provisions set out in the section titled "Dispute Resolution; Binding Arbitration," you must not access or use the Services. Your continued access to or use of the Services constitutes your acceptance of these Terms.
Company Information
The Services are provided by BRIEFLY S.L. (NIF ES B75413047), trading as Velin Privé.
Operational and correspondence address: Calle Llobregós 194 ático 4
Email: privacy@velinprive.com
Eligibility
You must be at least 18 years old, legally able to enter into binding contracts, and using the Services for genuine personal relationship-seeking or approved professional-networking purposes. By applying for or using the Services, you represent and warrant that all information you provide is accurate, current, complete, and not misleading.
The Company may require additional eligibility criteria for acceptance into private membership, including application review, identity confirmation, professional background review, interviews, references, or other screening measures at its discretion.
If the Services are intended only for unmarried individuals, you represent that you are not married, except where separated status is expressly permitted in a specific membership agreement.
Nature of the Services
The Company provides a curated matchmaking and introduction service, which may include profile creation, screening, interview calls, personal matchmaking, member introductions, event invitations, and related concierge-style support. The Services may be offered online, offline, or through a combination of both.
The Company may introduce members based on stated preferences, professional background, lifestyle compatibility, values, timing, and other discretionary criteria. The Company may also suggest introductions that do not fully match every preference if it believes an introduction may still be worthwhile.
The Company does not guarantee any number of introductions unless explicitly stated in a separate written membership agreement. The Company does not guarantee chemistry, compatibility, response rates, exclusivity, engagement, marriage, business outcomes, or any particular result from the Services.
Any stated number of introductions reflects the Company's commitment to facilitate introductions in good faith based on available matches and timing, but does not guarantee that introductions will result in communication, meetings, or continued engagement. An "introduction" is deemed complete when the Company shares profile information or contact details of a proposed match with the member, regardless of whether the other party responds or engages.
Application and Membership Approval
Submission of an application does not guarantee acceptance into the membership program. The Company may approve, defer, reject, suspend, or terminate any application or membership in its sole discretion, with or without explanation, subject to applicable law and any separate signed service agreement.
Membership categories, service scope, term length, fees, benefits, and any promised deliverables may be described on the website or in a separate order form, proposal, or client agreement. In the event of conflict between these Terms and an executed client agreement, the executed client agreement will control to the extent of the conflict.
User Profile and Information Accuracy
You agree to provide truthful, accurate, current, and complete information in your application, profile, communications, photographs, and all other materials submitted to the Company. You may not impersonate another person, misrepresent your age, relationship status, identity, affiliations, education, employment, income, intentions, or any other material fact.
You agree to promptly update information that becomes inaccurate or outdated. The Company may suspend or terminate your access if it determines that information you provided is false, misleading, incomplete, or otherwise unreliable.
Identity Verification and Screening
The Company may, but is not obligated to, conduct identity checks, reference checks, social or professional profile reviews, public-record searches, or other screening methods to assess member suitability. Unless explicitly stated in writing, the Company does not guarantee that it performs criminal background checks, financial screening, or comprehensive verification on every applicant or member.
Even where screening is performed, no screening process can guarantee safety, truthfulness, or compatibility. No screening process can eliminate all risks. You remain solely responsible for your choices and interactions with others.
Member Conduct
You agree to use the Services respectfully, lawfully, and only for bona fide relationship-seeking or other expressly permitted purposes. You will not:
• Harass, threaten, stalk, intimidate, abuse, or exploit any member, applicant, staff member, or third party.
• Misrepresent your identity, intentions, age, relationship status, or affiliations.
• Request money, investments, financial favors, immigration assistance, or valuable goods or services from other users.
• Use the Services for commercial solicitation, recruiting, marketing, publicity, escorting, or any unauthorized business activity.
• Post or transmit unlawful, defamatory, obscene, threatening, discriminatory, invasive, or infringing content.
• Use bots, scripts, fake accounts, or automated means to access or misuse the Services.
• Interfere with the operation, security, or integrity of the website or Services.
The Company may investigate suspected misconduct and may suspend, restrict, or terminate access at any time.
Introductions and Communications
The Company may facilitate introductions by email, message, phone, in person, through events, or by other means it determines appropriate. The timing, frequency, and format of introductions will vary based on membership tier, availability, compatibility, geography, and other discretionary factors.
You agree that information shared about another member through an introduction is confidential and may be used only for the purpose of considering or pursuing that introduction. You may not share another member's profile, images, personal details, or identifying information with third parties without consent.
Events
If the Company hosts or facilitates member events, dinners, social gatherings, or networking sessions, attendance is subject to these Terms and any event-specific rules. The Company may refuse admission, remove attendees, or cancel participation for conduct it deems unsafe, disruptive, dishonest, or inconsistent with the standards of the community.
You acknowledge and accept the inherent risks associated with travel, dining, social events, and in-person meetings.
Fees, Billing, and Payment
Certain Services require payment of application fees, membership fees, renewal fees, consultation fees, event fees, or other charges. By purchasing paid Services, you authorize the Company or its payment processor to charge the applicable amounts and any taxes or required fees.
Unless otherwise stated in writing:
• Fees are quoted in the applicable currency and are due as specified at checkout or in your service agreement.
• Fees are non-transferable.
• Unused introductions, paused participation, lack of responsiveness from other members, or failure to achieve a relationship outcome do not create an automatic right to refund.
Cancellation and Refunds
You may have a legal right to cancel your purchase within an applicable cooling-off period, depending on your jurisdiction.
By purchasing the Services, you expressly request that the Company begins providing the Services during any applicable withdrawal period. You acknowledge that, due to the personalised nature of the Services, your right of withdrawal may be lost once the Services have been fully performed, and that you may be required to pay a proportionate amount for any Services already performed prior to cancellation, as permitted by applicable law.
Except where required by applicable law or expressly stated in a signed membership agreement:
• Payments are non-refundable after any applicable cooling-off period has expired.
• If the Company terminates your membership for material breach of these Terms, no refund will be owed except as required by law.
• If the Company cancels a paid membership without cause, it may provide a prorated refund at its discretion or as stated in the governing service agreement.
To exercise any applicable cancellation right, you must notify us within the relevant period by sending written notice to the contact address designated by the Company.
No Guarantee of Outcomes
The Company does not guarantee any particular number of matches, introductions, dates, responses, meetings, relationship outcomes, marriage, long-term partnership, friendship, investment, or business opportunities. Matchmaking results depend on many factors outside the Company's control, including market availability, mutual interest, location, preferences, timing, and user conduct.
Any testimonials, examples, case studies, or marketing statements are illustrative only and do not create warranties or promises of similar outcomes.
Personal Safety
You are solely responsible for your interactions with other members, applicants, attendees, and third parties, whether online or offline. You agree to take appropriate precautions before meeting anyone in person, including verifying identity where appropriate, meeting in public initially, informing a trusted person of your plans, and exercising independent judgment.
The Company makes no representations or warranties regarding the conduct, identity, intentions, safety, legality, or compatibility of any user. You must promptly report misconduct, harassment, fraud, threats, or suspected violations to the Company.
Privacy and Confidentiality
Use of the Services is also governed by the Privacy Policy. By submitting your information, you consent to the collection, storage, processing, and internal use of your personal information for application review, profile creation, matchmaking, introductions, event management, member communications, and service improvement as described in our Privacy Policy.
The Company will use reasonable measures to protect confidential information, but it cannot guarantee absolute security of digital systems or communications. You agree to keep confidential all information about other users that you receive through the Services.
Communications Consent
You agree to receive communications necessary for the provision of the Services, relating to your application, membership, introductions, appointments, service updates, and, where permitted by law, marketing or event invitations.
Where permitted by law, we may also send marketing communications. You may opt out of such communications at any time.
Intellectual Property
All website content, branding, logos, text, graphics, photographs, software, design elements, methodologies, and service materials provided by the Company are owned by or licensed to the Company and are protected by applicable intellectual property laws. Except for limited personal use of the Services, no content may be copied, distributed, modified, republished, sold, or exploited without prior written permission.
If you submit feedback, testimonials, suggestions, or non-confidential ideas regarding the Services, the Company may use them without restriction or compensation, unless prohibited by law.
User Content License
To the extent you upload or submit photographs, profile text, testimonials, preferences, or other content, you represent that you own or have the rights necessary to provide that content. You grant the Company a limited, non-exclusive, revocable license to host, store, process, adapt, and use that content solely for operating, improving, and providing the Services, including presenting your profile internally or to selected matches as part of introductions.
Suspension and Termination
The Company may suspend, restrict, or terminate your application, account, membership, or access to the Services at any time if it reasonably believes you have violated these Terms, misrepresented material facts, endangered others, damaged the community, or exposed the Company to legal or reputational risk. You may stop using the Services at any time, but termination of use does not automatically entitle you to a refund.
Upon termination, your right to use the Services ends immediately, but provisions relating to payment obligations, confidentiality, intellectual property, disclaimers, limitation of liability, indemnity, dispute resolution, and any accrued rights will survive.
Disclaimers
The Services are provided on an "as is" and "as available" basis to the fullest extent permitted by law. The Company disclaims all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, non-infringement, and any warranty that the Services will be uninterrupted, error-free, secure, or successful in producing any particular outcome.
Limitation of Liability
To the fullest extent permitted by law, the Company and its officers, employees, contractors, affiliates, agents, and partners will not be liable for any indirect, incidental, consequential, special, exemplary, or punitive damages, or for loss of profits, reputation, data, opportunities, emotional distress, personal injury, property loss, or relationship outcomes arising out of or relating to the Services.
To the fullest extent permitted by law, the total liability of the Company for any claim arising out of or relating to the Services will not exceed the lesser of: (a) the amount you paid to the Company for the specific Services giving rise to the claim during the 12 months before the claim arose, or (b) EUR 500.
Nothing in these Terms excludes liability that cannot be excluded under applicable law, including mandatory consumer protections or liability for fraud, intentional misconduct, or death or personal injury caused by negligence where such exclusion is unlawful.
Indemnity
You agree to indemnify, defend, and hold harmless the Company and its affiliates, officers, directors, employees, contractors, and agents from and against any claims, losses, damages, liabilities, judgments, costs, and expenses, including reasonable legal fees, arising out of or related to your breach of these Terms, misuse of the Services, violation of law, infringement of third-party rights, or conduct toward other users.
User Interactions and Release
To the fullest extent permitted by applicable law, you agree that the Company and its officers, employees, contractors, affiliates, and agents (the "Company Parties") are not responsible or liable for the conduct, acts, or omissions of any users or third parties, whether online or offline.
You acknowledge that all interactions, communications, introductions, and meetings with other users or third parties are undertaken entirely at your own risk and discretion.
Accordingly, you agree to release, waive, and discharge the Company Parties from any and all claims, demands, damages, losses, liabilities, and causes of action of every kind and nature, whether known or unknown, suspected or unsuspected, arising out of or related to:
• your interactions or communications with other users;
• any introductions facilitated by the Company;
• disputes between users; or
• the acts or omissions of any third party.
To the fullest extent permitted by applicable law, you further agree that this release applies to all claims, including those based on negligence, and extends to claims that you may not know or suspect to exist at the time of entering into these Terms.
Nothing in this section excludes or limits liability where such limitation is not permitted under applicable law, including liability for fraud, intentional misconduct, or death or personal injury caused by negligence.
Dispute Resolution
Before filing a formal claim, the parties agree to attempt in good faith to resolve disputes by written notice and informal negotiation. If a dispute cannot be resolved informally, it will be subject to the courts or dispute-resolution mechanism specified in the Company's registered jurisdiction, unless mandatory consumer law requires otherwise.
Governing Law
These Terms will be governed by and construed in accordance with the laws of Delaware, United States, without regard to conflict-of-law principles, except to the extent superseded by mandatory consumer protection law.
Dispute Resolution; Binding Arbitration
Before initiating any formal legal proceeding, you and the Company agree to first attempt to resolve any dispute informally by providing written notice describing the issue. The parties agree to make a good faith effort to resolve the matter within thirty (30) days.
To the fullest extent permitted by applicable law, any dispute, claim, or controversy arising out of or relating to these Terms or the Services will be resolved by final and binding arbitration, rather than in court.
Arbitration will be administered by a recognized arbitration provider (such as JAMS or the American Arbitration Association (AAA)) in accordance with its applicable rules. The arbitration will take place in Delaware, United States, unless otherwise agreed by the parties.
You and the Company agree that:
• You waive any right to a jury trial and to have disputes resolved in court, except as expressly provided below;
• All arbitration will be conducted on an individual basis only;
• Class actions, class arbitrations, representative actions, and consolidation with other proceedings are not permitted;
• The arbitrator will have exclusive authority to resolve any dispute relating to the interpretation, enforceability, or applicability of this arbitration provision.
To the maximum extent permitted by applicable law, this arbitration agreement is governed by the Federal Arbitration Act (9 U.S.C. § 1 et seq.), and the arbitrator may award any relief available in court on an individual basis.
Exceptions
Nothing in this section will:
• Prevent either party from bringing an individual claim in small claims court where jurisdictional requirements are met;
• Prevent the Company from seeking injunctive or equitable relief in a court of competent jurisdiction, particularly in connection with intellectual property or misuse of the Services;
• Override any mandatory rights under applicable consumer protection laws.
If you are a consumer residing in the European Economic Area or the United Kingdom, you may have the right to bring claims before the courts of your country of residence, and mandatory local laws may apply.
Costs
For arbitration initiated by you, you will be responsible for any filing fees required by the arbitration provider, and the Company will bear the remaining arbitration costs, unless otherwise required by applicable law. For arbitration initiated by the Company, the Company will bear all arbitration costs.
Right to Opt Out of Arbitration
You may opt out of this arbitration agreement by sending written notice to concierge@velinprive.info within 30 days of first accepting these Terms.
Your notice must include your name, contact details, and a clear statement that you wish to opt out of arbitration.
Changes to These Terms
The Company may update these Terms from time to time by posting a revised version on its website or by otherwise notifying users. Continued use of the Services after the effective date of updated Terms constitutes acceptance of the revised Terms, except where additional consent is required by law.
Severability
If any provision of these Terms is found unenforceable or invalid, that provision will be limited or severed to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with the Privacy Policy and any signed client or membership agreement, constitute the entire agreement between you and the Company concerning the Services and supersede prior discussions, communications, or understandings on the same subject matter.
Contact Information
Questions, cancellation notices, legal notices, and complaints should be sent to:
BRIEFLY S.L. (NIF ES B75413047), trading as Velin Privé
Calle Llobregós 194 ático 4
Email: privacy@velinprive.com